Join Amber Road

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How to Apply

We value knowledge, motivation and integrity. If you thrive on a challenge, and are looking for an environment with scope for personal as well as professional development and advancement, send your resume and cover letter as an attachment, referencing the specific vacancy you are interested in to: careersUSA@amberroad.com

Current Opportunities

Associate Product Manager
Location: McLean, VA, United States

Join Amber Road, the Global Trade Management SaaS leader, as we expand our comprehensive supply chain and global trade compliance platform.  As an Associate Product Manager, you will support the Product Team in researching, design, developing, testing and documenting modules within our export and import compliance product lines.  This position requires collaboration within Product Management as well as internal and external stakeholders to aggregate and translate user feedback and export and import compliance rules and regulations into product requirements.  The Associate Product Manager is expected to manage the product throughout the product life-cycle and serves as the subject matter expert when working with Sales, Services, and Engineering.

Job Description/Responsibilities

Gather, qualify and provide requirements input and direction for product and services enhancements:

  • Define and maintain the business cases and product requirements definition for assigned products and feature sets
  • Provide input on strategic initiatives that define the product roadmap
  • Engage in new product development projects to write requirements, preview designs, review test cases, and serve as the product owner to ensure agile deliverables satisfy product requirements
  • Maintain a backlog of prioritized product enhancements
  • Work with Marketing to help develop marketing collateral, sales tools and demonstration scripts
  • Author release notes and on-line help

Responsible for customer product and services needs over short, medium and long term timeframes:

  • Maintain close relationships with solutions consulting, account management, and key customers to build awareness of customer needs and competitive alternatives
  • Work with Services to provide assistance to early adopter customers and collect requirements to continually improve our configuration and deployment tools
  • Maintain a database of competitive threats and related industry news
  • Monitor analyst coverage and industry direction

In addition the Associate Product Manager is expected to participate in customer advisory boards and other internal meetings to discuss new product deliveries, future product plans, and the impact of industry directions on our roadmap.

Qualifications

Required Experience

  • BA / BS in a related area or equivalent work experience
  • 3 to 5 years of experience in the export and/or import compliance domain or other equivalent/similar background. This includes understanding of one or more of these areas:  Export Administration Regulations, International Traffic in Arms Regulations, HS classification, license management, admissibility, import valuation, duty/taxes/fees determination and/or FTZ.
  • Familiarity with end-to-end software development and Agile methodologies
  • Experience with technical integration including data exchange standards (EDI, CSV, Excel and/or XML) and application configuration.
  • Strong written, oral communications and analytical skills
  • Excellent time management, decision-making, human relations and organization skills
  • Ability to work in a collaborative team environment
  • Experience working in a software company in product management, solutions consulting or implementation services is a plus.

International Support

  • Ability to work with offshore team members (Engineering, QA, Documentation and Product Management)
  • Availability for early morning calls with global counterparts.

Travel

  • Both domestic and international travel required.
  • Domestic (Customer sites, other Amber Road offices, etc.); approximately 6 trips a year
  • International (Bangalore office); approximately 1-2 trips a year
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Digital Marketing Coordinator
Experience: 0 - 3 Years
Location: McLean, VA, United States

Amber Road, a leading provider of global trade management software and information services, has an immediate opening for a Digital Marketing Coordinator in its McLean, VA office. The successful candidate will work on a variety of marketing and sales support projects to help carry out the regional marketing plans and support the US Sales teams. The Digital Marketing Coordinator will join the Online Marketing team in North America and report to the Digital Marketing Manager.

Position Responsibilities:

  • Develop lead generation concepts and manage the development of each into a product specific campaign
  • Utilizing Marketo Lead Management platform and Real-Time Personalization (RTP), segment prospect lists and execute campaigns and reporting
  • Social Media: manage and post entries on company blogs and social media sites to help establish our voice as an industry leader and drive traffic to gated content
  • Search Engine Optimization (SEO): monitor relevant keywords on HubSpot and apply best practices for optimizing organic search results on blog and company website.
  • Support campaign development for rollout of Marketo ABM (account based marketing)
  • Database administration: includes customer and contact targeting, campaign set up in Salesforce.com and Marketo, list sourcing, and database scrubbing
  • Create marketing and sponsorship activities and lead gen campaigns with trade associations and publications
  • Maintain stock of updated collateral and press kits for sales activities
  • Help sales team prepare RFPs
  • Prepare status reports on marketing efforts

Qualifications

  • 0 - 3 years of previous experience in marketing or communications for a software or technology company
  • Must have a BA in marketing, communications or journalism
  • Ability to communicate complex features or benefits in a way that connects with the target market
  • Experience with marketing automation and lead management tools such as Marketo, Eloqua, ExactTarget or HubSpot a plus
  • Exceptional written and oral communications skills
  • Is self-directed and can work independently, as well as in a team structure
  • Can take initiative and make decisions as necessary
  • Experience using WordPress, Joomla or other content management tool for blogging, website creation, etc. a plus
  • Must be proficient in Microsoft Office software, specifically Word and Excel
  • Experience with solutions in the supply chain or global transportation industries a plus
  • Able to travel 10-15%
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Inside Sales Representative
Location: Raleigh, NC, United States

A Business Development Representative is responsible for proactive outbound prospecting and lead management. This position will have a direct impact on our success by advancing qualified prospects from lead status into the sales pipeline.

This role will act as a layer between marketing and sales. As the first point of contact with new prospects, the goal of the Business Development Representative will be to qualify the lead through various discovery methods and secure a hand-off to an assigned Sales Director for opportunity development.

Position​ Responsibilities

  • Pre-qualify inquiries/leads generated via web and other sources using email and phone
  • Generate interest and appointments by means of proactive outbound prospecting and lead activity management in an effort to qualify and market our solutions to potential customers
  • Work directly with Marketing to discover opportunities from marketing-sourced leads and schedule appointments from those leads
  • Log, track and maintain lead and contact records within Salesforce.com
  • Monitor sales follow-up and progress from qualified leads to opportunities

Qualifications

  • BA / BS in a related area
  • 2-4 years professional experience; preference for candidates with experience supporting software marketing, business development and sales activities
  • Knowledge of business development principals and tactics
  • Experience with solutions in the supply chain or global transportation industries a plus
  • Ability to communicate effectively and tactfully with all levels of client personnel and Amber Road team members
  • Demonstrated skill in relationship building
  • Ability to present Amber Road’s brand effectively
  • Ability to develop strong rapport with potential clients over the phone
  • Organized, independent, resourceful and diligent in maintaining CRM data (Salesforce CRM experience preferred)
  • Ability to work in a collaborative team environment
  • Competitive and driven with a strong work ethic and goal oriented
  • Extensive decision-making skills
  • Proficient with the Microsoft Office Suite
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Technical Consultant (McLean, VA)
Location: McLean, VA, United States

The Technical Consultant provides technical guidance and expertise to customers during implementation of Amber Road software solutions.

Job Description/Responsibilities

  • Provide technical expertise, guidance, presentation, and instruction on company Global Trade Management products to clients: 
    • Assist in the implementation scope determination and planning effort, including development of the overall project plan as well as individual work plans
    • Provide periodic status updates on SLA parameters, issue logs status, and overall implementation status
    • Acts as liaison between project needs and internal cross-functional teams
  • Installation and configuration/development of the product: 
    • Perform initial baseline installation of the product
    • Configure the product per the requirements specifications and design documents
  • Work with clients / end-users in executing test plans and test scenarios: 
    • Participate in solution testing, user acceptance testing, change control and training
    • Help implement changes as necessary based upon testing results

Qualifications

  • Bachelor’s degree in information systems, computer science, or engineering 
  • Minimum 4 years of experience in:
    • Core Java/JEE development experience
    • Experience using Java-based frameworks such as Hibernate and Spring a plus
    • Understanding of relational databases concepts- preferably Oracle with PL/SQL development
    • Understanding of XML
    • Experience with HTML and JavaScript a plus
    • Experience with the installation/configuration of JEE servers like WebLogic/WebSphere/Tomcat/JBoss a plus
  • Fluent in English
  • System Implementation & Integration experience with ERP like Oracle, SAP and PeopleSoft Order Management System.
  • Consulting experience to implement product at customer location integrated with ERP.
  • Experience in supply chain/logistics/global trade domain a plus
  • Excellent communication skills, both verbal and written
  • Willingness to travel to customer locations 20 to 40% of the time.
  • Candidates having consulting experience in software system installation, configuration, and implementation at customer locations will be preferred.
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